.float {
    position: fixed;
    width: 50px;
    height: 50px;
    bottom: 50px;
    right: 40px;
    background-color: #25d366;
    color: #FFF;
    border-radius: 50px;
    text-align: center;
    font-size: 30px;
    box-shadow: 3px 5px 10px #606763;
    z-index: 100;
  }

  .float2 {
    position: fixed;
    width: 50px;
    height: 50px;
    bottom: 107px;
    right: 40px;
    background-color: #00a5e4;
    color: #fff;
    border-radius: 50px;
    text-align: center;
    font-size: 30px;
    box-shadow: 3px 5px 10px #606763;
    z-index: 100;
  }

  .float:hover,
  .float2:hover {
    text-decoration: none;
    color: white;
    transform: scale(1.1);
  }

  .my-float {
    margin-top: 10px;
  }


  .o_mail_thread .o_thread_title.o_neutral_face_icon:before,
  .o_mail_activity .o_thread_title.o_neutral_face_icon:before {
    content: "";
    display: block;
    margin: auto;
    background-size: cover;
  }

  .text-muted {
    color: #6c757d;
  }

  .text-center {
    text-align: center;
  }

  .o_thread_window,
  .o_thread_window * {
    box-sizing: border-box;
  }

  .o_thread_window .o_thread_window_header {
    height: 28px;
  }

  .o_thread_window .o_thread_window_header .fa-close {
    text-decoration: none;
    font-weight: bold;
  }

  .o_thread_window .o_thread_window_header .fa-close:before {
    content: "X";
  }

  .o_thread_window .o_thread_window_header>span {
    margin: auto 0;
  }

  /* /mail/static/src/scss/abstract_thread_window.scss defined in bundle 'im_livechat.external_lib' */
  .o_thread_window {
    direction: ltr;
    display: -webkit-box;
    display: -webkit-flex;
    display: flex;
    -webkit-flex-flow: column nowrap;
    flex-flow: column nowrap;
    position: fixed;
    width: 325px;
    max-width: 100%;
    height: 400px;
    max-height: 100%;
    font-size: 12px;
    background-color: #FAFAFA;
    border-radius: 6px 6px 0 0;
    z-index: 1051;
    box-shadow: -5px -5px 10px rgba(0, 0, 0, 0.18);
  }

  @media (max-width: 767.98px) {
    .o_thread_window {
      width: 100%;
      height: 100% !important;
      box-shadow: none;
    }

    .o_thread_window.o_folded {
      display: none;
    }
  }

  @media print {
    .o_thread_window {
      display: none;
    }
  }

  .o_thread_window .o_thread_window_header {
    display: -webkit-box;
    display: -webkit-flex;
    display: flex;
    -webkit-box-flex: 0;
    -webkit-flex: 0 0 auto;
    flex: 0 0 auto;
    color: white;
    padding: 5px 10px;
    border-radius: 3px 3px 0 0;
    border-bottom: 1px solid #dee2e6;
    background-color: #e97619;
    padding: 9px 18px 30px 11px;
  }

  @media (max-width: 767.98px) {
    .o_thread_window .o_thread_window_header {
      align-items: center;
      height: 46px;
      padding: 0;
      border-radius: 0px;
    }

    .o_thread_window .o_thread_window_header .o_thread_window_title {
      font-size: 16px;
      margin-left: 10px;
    }

    .o_thread_window .o_thread_window_header .o_thread_window_close {
      padding: 14.5px;
      font-size: 17px;
      color: white;
    }
  }

  .o_thread_window .o_thread_window_header .o_thread_window_title {
    cursor: pointer;
    -webkit-box-flex: 1;
    -webkit-flex: 1 1 auto;
    flex: 1 1 auto;
    display: inline-block;
    max-width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: top;
  }

  .o_thread_window .o_thread_window_header .o_thread_window_title .o_mail_thread_typing_icon {
    padding-left: 2px;
  }

  .o_thread_window .o_thread_window_header .o_thread_window_title .o_mail_thread_typing_icon .o_mail_thread_typing_icon_dot {
    background: #dee2e6;
  }

  .o_thread_window .o_thread_window_header .o_thread_window_buttons {
    -webkit-box-flex: 0;
    -webkit-flex: 0 0 auto;
    flex: 0 0 auto;
  }

  .o_thread_window .o_thread_window_header .o_thread_window_buttons .o_thread_window_close,
  .o_thread_window .o_thread_window_header .o_thread_window_buttons .o_thread_window_expand {
    color: white;
    padding: 3px;
    margin-left: 5px;
    opacity: 0.7;
  }

  .o_thread_window .o_thread_window_header .o_thread_window_buttons .o_thread_window_close:hover,
  .o_thread_window .o_thread_window_header .o_thread_window_buttons .o_thread_window_close:focus,
  .o_thread_window .o_thread_window_header .o_thread_window_buttons .o_thread_window_close.focus,
  .o_thread_window .o_thread_window_header .o_thread_window_buttons .o_thread_window_expand:hover,
  .o_thread_window .o_thread_window_header .o_thread_window_buttons .o_thread_window_expand:focus,
  .o_thread_window .o_thread_window_header .o_thread_window_buttons .o_thread_window_expand.focus {
    opacity: 1;
  }

  .o_thread_window .o_out_of_office {
    background-color: #9dd0e8;
    padding: 8px;
  }

  .o_thread_window .o_out_of_office .o_out_of_office_info {
    font-weight: bold;
  }

  .o_thread_window .o_out_of_office .o_out_of_office_text {
    word-wrap: break-word;
    overflow: hidden;
    text-overflow: ellipsis;
  }

  .o_thread_window .o_out_of_office .o_text_wrap {
    white-space: nowrap;
  }

  .o_thread_window .o_out_of_office .o_out_of_office_read_more_less_button {
    display: none;
  }

  .o_thread_window .o_mail_thread {
    flex: 1 1 100%;
    overflow: auto;
    -webkit-overflow-scrolling: touch;
  }

  .o_thread_window .o_mail_thread .o_thread_date_separator {
    margin: 0px 0px 15px 0px;
  }

  .o_thread_window .o_mail_thread .o_thread_date_separator .o_thread_date {
    background-color: #FAFAFA;
  }

  .o_thread_window .o_mail_thread .o_thread_message {
    padding: 4px 5px;
  }

  .o_thread_window .o_mail_thread .o_thread_message .o_thread_message_sidebar {
    margin-right: 5px;
  }

  @media (min-width: 768px) {
    .o_thread_window .o_mail_thread .o_thread_message .o_attachment {
      width: 33.33333333%;
    }
  }

  .o_thread_window .o_thread_composer input {
    width: 100%;
    outline: 0;
    height: 39px;
    padding: 10px;
    font-size: 13px;
    border: none;
    border-top: 1px solid #dee2e6;
  }

  .o_thread_window_dropdown {
    width: auto;
    height: 28px;
    color: white;
    background-color: #212529;
    cursor: pointer;
    box-shadow: none;
  }

  @media (max-width: 767.98px) {
    .o_thread_window_dropdown {
      display: none;
    }
  }

  .o_thread_window_dropdown .o_thread_window_header {
    border-radius: 0;
  }

  .o_thread_window_dropdown .o_thread_window_dropdown_toggler {
    padding: 5px;
  }

  .o_thread_window_dropdown .o_thread_window_dropdown_toggler .o_total_unread_counter {
    position: absolute;
    top: -10px;
    left: auto;
    bottom: auto;
    right: 0;
    background-color: #00A09D;
    padding: 0 2px;
    font-size: smaller;
  }

  .o_thread_window_dropdown.show .o_thread_window_dropdown_toggler .o_total_unread_counter,
  .o_thread_window_dropdown .o_thread_window_expand {
    display: none;
  }

  .o_thread_window_dropdown>ul {
    max-width: 325px;
    padding: 0;
  }

  .o_thread_window_dropdown>ul>li.o_thread_window_header {
    font-size: 12px;
    padding: 3px 5px;
  }

  .o_thread_window_dropdown>ul>li.o_thread_window_header~li.o_thread_window_header {
    border-top: 1px solid white;
  }

  .o_thread_window_dropdown>ul>li.o_thread_window_header:hover {
    background-color: #68465f;
  }

  .o_ui_blocked .o_thread_window {
    z-index: 1101;
  }

  .o_no_thread_window .o_thread_window {
    display: none;
  }

  /* /mail/static/src/scss/thread.scss defined in bundle 'im_livechat.external_lib' */
  .o_mail_thread_loading {
    display: -webkit-box;
    display: -webkit-flex;
    display: flex;
    align-items: center;
    justify-content: center;
  }

  .o_mail_thread_loading_icon {
    margin-right: 5px;
  }

  .o_mail_thread .o_thread_show_more,
  .o_mail_activity .o_thread_show_more {
    text-align: center;
  }

  .o_mail_thread .o_mail_thread_content,
  .o_mail_activity .o_mail_thread_content {
    display: -webkit-box;
    display: -webkit-flex;
    display: flex;
    -webkit-box-orient: vertical;
    -webkit-box-direction: normal;
    -webkit-flex-direction: column;
    flex-direction: column;
    min-height: 100%;
  }

  .o_mail_thread .o_thread_bottom_free_space,
  .o_mail_activity .o_thread_bottom_free_space {
    height: 15px;
  }

  .o_mail_thread .o_thread_tooltip_container,
  .o_mail_activity .o_thread_tooltip_container {
    display: inline;
    position: relative;
  }

  .o_mail_thread .o_thread_date_separator,
  .o_mail_activity .o_thread_date_separator {
    margin-top: 15px;
    margin-bottom: 30px;
    border-bottom: 1px solid #ced4da;
    text-align: center;
  }

  @media (max-width: 767.98px) {

    .o_mail_thread .o_thread_date_separator,
    .o_mail_activity .o_thread_date_separator {
      margin-top: 0px;
      margin-bottom: 15px;
    }
  }

  .o_mail_thread .o_thread_date_separator .o_thread_date,
  .o_mail_activity .o_thread_date_separator .o_thread_date {
    position: relative;
    top: 10px;
    margin: 0 auto;
    padding: 0 10px;
    font-weight: bold;
    background: white;
  }

  .o_mail_thread .o_thread_new_messages_separator,
  .o_mail_activity .o_thread_new_messages_separator {
    margin-bottom: 15px;
    border-bottom: solid #ac82a0 1px;
    text-align: right;
  }

  .o_mail_thread .o_thread_new_messages_separator .o_thread_separator_label,
  .o_mail_activity .o_thread_new_messages_separator .o_thread_separator_label {
    position: relative;
    top: 8px;
    padding: 0 10px;
    background: white;
    color: #ac82a0;
    font-size: smaller;
  }

  .o_mail_thread .o_thread_message,
  .o_mail_activity .o_thread_message {
    display: -webkit-box;
    display: -webkit-flex;
    display: flex;
    padding: 4px 16px;
    margin-bottom: 0px;
  }

  .o_mail_thread .o_thread_message.o_mail_not_discussion,
  .o_mail_activity .o_thread_message.o_mail_not_discussion {
    background-color: rgba(222, 226, 230, 0.5);
    border-bottom: 1px solid #ced4da;
  }

  .o_mail_thread .o_thread_message .o_thread_message_sidebar,
  .o_mail_activity .o_thread_message .o_thread_message_sidebar {
    flex: 0 0 36px;
    margin-right: 10px;
    margin-top: 2px;
    text-align: center;
    font-size: smaller;
  }

  .o_mail_thread .o_thread_message .o_thread_message_sidebar .o_thread_message_sidebar_image,
  .o_mail_activity .o_thread_message .o_thread_message_sidebar .o_thread_message_sidebar_image {
    position: relative;
    height: 36px;
  }

  .o_mail_thread .o_thread_message .o_thread_message_sidebar .o_thread_message_sidebar_image .o_updatable_im_status,
  .o_mail_activity .o_thread_message .o_thread_message_sidebar .o_thread_message_sidebar_image .o_updatable_im_status {
    width: 36px;
  }

  .o_mail_thread .o_thread_message .o_thread_message_sidebar .o_thread_message_sidebar_image .o_mail_user_status,
  .o_mail_activity .o_thread_message .o_thread_message_sidebar .o_thread_message_sidebar_image .o_mail_user_status {
    position: absolute;
    bottom: 0;
    right: 0;
  }

  .o_mail_thread .o_thread_message .o_thread_message_sidebar .o_thread_message_sidebar_image .o_mail_user_status.fa-circle-o,
  .o_mail_activity .o_thread_message .o_thread_message_sidebar .o_thread_message_sidebar_image .o_mail_user_status.fa-circle-o {
    display: none;
  }

  @media (max-width: 767.98px) {

    .o_mail_thread .o_thread_message .o_thread_message_sidebar,
    .o_mail_activity .o_thread_message .o_thread_message_sidebar {
      margin-top: 4px;
      font-size: x-small;
    }
  }

  .o_mail_thread .o_thread_message .o_thread_message_sidebar .o_thread_message_avatar,
  .o_mail_activity .o_thread_message .o_thread_message_sidebar .o_thread_message_avatar {
    width: 36px;
    height: 36px;
    object-fit: cover;
  }

  .o_mail_thread .o_thread_message .o_thread_message_sidebar .o_thread_message_side_date,
  .o_mail_activity .o_thread_message .o_thread_message_sidebar .o_thread_message_side_date {
    display: none;
    margin-left: -5px;
  }

  .o_mail_thread .o_thread_message .o_thread_message_sidebar .o_thread_message_star,
  .o_mail_activity .o_thread_message .o_thread_message_sidebar .o_thread_message_star {
    display: none;
    margin-right: -5px;
  }

  .o_mail_thread .o_thread_message .o_thread_message_sidebar .o_thread_message_side_date,
  .o_mail_activity .o_thread_message .o_thread_message_sidebar .o_thread_message_side_date {
    opacity: 0;
  }

  .o_mail_thread .o_thread_message .o_thread_message_sidebar .o_mail_thread_message_seen_icon:not(.o_all_seen),
  .o_mail_activity .o_thread_message .o_thread_message_sidebar .o_mail_thread_message_seen_icon:not(.o_all_seen) {
    opacity: 0.3;
  }

  .o_mail_thread .o_thread_message .o_thread_icon,
  .o_mail_activity .o_thread_message .o_thread_icon {
    cursor: pointer;
    opacity: 0;
  }

  .o_mail_thread .o_thread_message .o_thread_icon.fa-star,
  .o_mail_activity .o_thread_message .o_thread_icon.fa-star {
    opacity: 0.6;
    color: gold;
  }

  .o_mail_thread .o_thread_message:hover .o_thread_message_side_date,
  .o_mail_thread .o_thread_message.o_thread_selected_message .o_thread_message_side_date,
  .o_mail_activity .o_thread_message:hover .o_thread_message_side_date,
  .o_mail_activity .o_thread_message.o_thread_selected_message .o_thread_message_side_date {
    display: inline-block;
    opacity: 0.6;
  }

  .o_mail_thread .o_thread_message:hover .o_thread_icon,
  .o_mail_thread .o_thread_message.o_thread_selected_message .o_thread_icon,
  .o_mail_activity .o_thread_message:hover .o_thread_icon,
  .o_mail_activity .o_thread_message.o_thread_selected_message .o_thread_icon {
    display: inline-block;
    opacity: 0.6;
  }

  .o_mail_thread .o_thread_message:hover .o_thread_icon:hover,
  .o_mail_thread .o_thread_message.o_thread_selected_message .o_thread_icon:hover,
  .o_mail_activity .o_thread_message:hover .o_thread_icon:hover,
  .o_mail_activity .o_thread_message.o_thread_selected_message .o_thread_icon:hover {
    opacity: 1;
  }

  .o_mail_thread .o_thread_message:hover .o_thread_message_sidebar .o_mail_thread_message_seen_icon,
  .o_mail_thread .o_thread_message.o_thread_selected_message .o_thread_message_sidebar .o_mail_thread_message_seen_icon,
  .o_mail_activity .o_thread_message:hover .o_thread_message_sidebar .o_mail_thread_message_seen_icon,
  .o_mail_activity .o_thread_message.o_thread_selected_message .o_thread_message_sidebar .o_mail_thread_message_seen_icon {
    display: none;
  }

  .o_mail_thread .o_thread_message .o_mail_redirect,
  .o_mail_activity .o_thread_message .o_mail_redirect {
    cursor: pointer;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core,
  .o_mail_activity .o_thread_message .o_thread_message_core {
    -webkit-box-flex: 1;
    -webkit-flex: 1 1 auto;
    flex: 1 1 auto;
    min-width: 0;
    max-width: 100%;
    word-wrap: break-word;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core>pre,
  .o_mail_activity .o_thread_message .o_thread_message_core>pre {
    white-space: pre-wrap;
    word-break: break-word;
    text-align: justify;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core .o_mail_note_title,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_mail_note_title {
    margin-top: 9px;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core .o_mail_subject,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_mail_subject {
    font-style: italic;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core .o_mail_notification,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_mail_notification {
    font-style: italic;
    color: gray;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core [summary~=o_mail_notification],
  .o_mail_activity .o_thread_message .o_thread_message_core [summary~=o_mail_notification] {
    display: none;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core p,
  .o_mail_activity .o_thread_message .o_thread_message_core p {
    margin: 0 0 9px;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core p:last-child,
  .o_mail_activity .o_thread_message .o_thread_message_core p:last-child {
    margin-bottom: 0;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core a,
  .o_mail_activity .o_thread_message .o_thread_message_core a {
    display: inline-block;
    word-break: break-all;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core :not(.o_image_box)>img,
  .o_mail_activity .o_thread_message .o_thread_message_core :not(.o_image_box)>img {
    max-width: 100%;
    height: auto;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core .o_mail_body_long,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_mail_body_long {
    display: none;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core .o_mail_info,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_mail_info {
    margin-bottom: 2px;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core .o_thread_message_star,
  .o_mail_thread .o_thread_message .o_thread_message_core .o_thread_message_needaction,
  .o_mail_thread .o_thread_message .o_thread_message_core .o_thread_message_reply,
  .o_mail_thread .o_thread_message .o_thread_message_core .o_thread_message_email,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_thread_message_star,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_thread_message_needaction,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_thread_message_reply,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_thread_message_email {
    padding: 4px;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core i.o_thread_message_email.o_thread_message_email_ready,
  .o_mail_activity .o_thread_message .o_thread_message_core i.o_thread_message_email.o_thread_message_email_ready {
    color: grey;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core i.o_thread_message_email.o_thread_message_email_exception,
  .o_mail_thread .o_thread_message .o_thread_message_core i.o_thread_message_email.o_thread_message_email_bounce,
  .o_mail_activity .o_thread_message .o_thread_message_core i.o_thread_message_email.o_thread_message_email_exception,
  .o_mail_activity .o_thread_message .o_thread_message_core i.o_thread_message_email.o_thread_message_email_bounce {
    color: red;
    opacity: 1;
    cursor: pointer;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core .o_attachments_list:last-child,
  .o_mail_thread .o_thread_message .o_thread_message_core .o_attachments_previews:last-child,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_attachments_list:last-child,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_attachments_previews:last-child {
    margin-bottom: 30px;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core .o_thread_tooltip_container,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_thread_tooltip_container {
    display: inline;
    position: relative;
  }

  .o_mail_thread .o_thread_title,
  .o_mail_activity .o_thread_title {
    margin-top: 20px;
    margin-bottom: 20px;
    font-weight: bold;
    font-size: 125%;
  }

  .o_mail_thread .o_thread_title.o_neutral_face_icon:before,
  .o_mail_activity .o_thread_title.o_neutral_face_icon:before {
    width: 120px;
    height: 140px;
    background: transparent url(/web/static/src/img/neutral_face.svg) no-repeat center;
  }

  .o_mail_thread .o_mail_no_content,
  .o_mail_activity .o_mail_no_content {
    position: absolute;
    top: 30%;
    left: 0;
    bottom: 0;
    right: 0;
    text-align: center;
    font-size: 115%;
  }

  .o_mail_thread .o_thread_message .o_thread_message_core .o_mail_read_more,
  .o_mail_activity .o_thread_message .o_thread_message_core .o_mail_read_more {
    display: block;
  }

  .o_web_client .popover .o_thread_tooltip_icon {
    min-width: 1rem;
  }

  .o_web_client.o_touch_device .o_mail_thread .o_thread_icon {
    opacity: 0.6;
  }

  .o_mail_thread_typing_icon {
    position: relative;
    text-align: center;
    margin-left: auto;
    margin-right: auto;
  }

  .o_mail_thread_typing_icon .o_mail_thread_typing_icon_dot {
    display: inline-block;
    width: 3px;
    height: 3px;
    border-radius: 50%;
    background: #343a40;
    animation: o_mail_thread_typing_icon_dot 1.5s linear infinite;
  }

  .o_mail_thread_typing_icon .o_mail_thread_typing_icon_dot:nth-child(2) {
    animation-delay: -1.35s;
  }

  .o_mail_thread_typing_icon .o_mail_thread_typing_icon_dot:nth-child(3) {
    animation-delay: -1.2s;
  }

  @keyframes o_mail_thread_typing_icon_dot {

    0%,
    40%,
    100% {
      transform: initial;
    }

    20% {
      transform: translateY(-5px);
    }
  }

  .o_mail_thread_message_seen_icon {
    position: relative;
    opacity: 0.6;
  }

  .o_mail_thread_message_seen_icon.o_all_seen {
    color: #875A7B;
  }

  .o_mail_thread_message_seen_icon:hover {
    cursor: pointer;
    opacity: 0.8;
  }

  .o_mail_thread_message_seen_icon .fa-check:nth-child(1) {
    padding-left: 3px;
  }

  .o_mail_thread_message_seen_icon .fa-check:nth-child(2) {
    position: absolute;
    top: -1px;
    left: 0px;
  }

  /* /im_livechat/static/src/scss/im_livechat.scss defined in bundle 'im_livechat.external_lib' */
  .o_livechat_button {
    position: fixed;
    bottom: 0px;
    right: 6px;
    min-width: 100px;
    cursor: pointer;
    white-space: nowrap;
    background-color: rgba(60, 60, 60, 0.6);
    font-family: 'Lucida Grande', 'Lucida Sans Unicode', Arial, Verdana, sans-serif;
    font-size: 14px;
    font-weight: bold;
    padding: 10px;
    color: white;
    text-shadow: #3b4c58 1px 1px 0px;
    border: 1px solid #505050;
    border-bottom: 0px;
    border-top-left-radius: 5px;
    border-top-right-radius: 5px;
    z-index: 5;
  }

  .o_thread_window {
    z-index: 1002;
  }

  .o_thread_window .o_thread_date_separator {
    display: none;
  }

  .o_thread_window .o_livechat_rating {
    -webkit-box-flex: 1;
    -webkit-flex: 1 1 auto;
    flex: 1 1 auto;
    overflow: auto;
    padding: 15px;
    font-size: 14px;
  }

  .o_thread_window .o_livechat_rating .o_livechat_email {
    font-size: 12px;
  }

  .o_thread_window .o_livechat_rating .o_livechat_email>div {
    padding: 5px 0;
  }

  .o_thread_window .o_livechat_rating .o_livechat_no_feedback {
    text-decoration: underline;
    cursor: pointer;
    margin: 20px 0;
  }

  .o_thread_window .o_livechat_rating .o_livechat_rating_box {
    margin: 40px 0 30px 0;
  }

  .o_thread_window .o_livechat_rating .o_livechat_rating_choices {
    margin: 10px 0;
  }

  .o_thread_window .o_livechat_rating .o_livechat_rating_choices>img {
    width: 65px;
    opacity: 0.60;
    cursor: pointer;
    margin: 10px;
  }

  .o_thread_window .o_livechat_rating .o_livechat_rating_choices>img:hover,
  .o_thread_window .o_livechat_rating .o_livechat_rating_choices>img.selected {
    opacity: 1;
  }

  .o_thread_window .o_livechat_rating .o_livechat_rating_reason {
    margin: 10px 0;
    display: none;
  }

  .o_thread_window .o_livechat_rating .o_livechat_rating_reason>textarea {
    width: 100%;
    height: 70px;
    resize: none;
  }

  .o_thread_window .o_livechat_rating .o_livechat_rating_reason_button>input {
    float: right;
  }

  .o_livechat_operator_avatar {
    padding-right: 8px;
  }

  .o_livechat_no_rating {
    opacity: 0.5;
  }